Question 1

Will I have to pay anything out of pocket for hail damage repair?

Accepted Answer

In most cases, no. If you have comprehensive coverage on your auto insurance policy, your hail damage repair is typically covered with $0 out of pocket beyond your deductible. We work directly with your insurance company to handle everything.

Question 2

Does filing a hail damage claim raise my insurance rates?

Accepted Answer

No. Hail damage is classified as a comprehensive claim, not a collision claim. Comprehensive claims are caused by events outside your control (weather, theft, vandalism) and do not affect your driving record or rates in most states.

Question 3

Which insurance companies do you work with?

Accepted Answer

We work with virtually all insurance carriers, including State Farm, GEICO, Allstate, Progressive, USAA, Liberty Mutual, Farmers, Nationwide, American Family, and many more. If you have comprehensive coverage, we can work with your provider.

Question 4

How does the insurance claim process work?

Accepted Answer

It's simple — we handle most of it for you. Step 1: You contact us for a free inspection. Step 2: We document the damage and help you file your claim. Step 3: Your insurance adjuster inspects the vehicle. Step 4: Once approved, we schedule and complete the repair. Step 5: You pick up your vehicle looking better than before.

Question 5

What if I haven't filed a claim yet?

Accepted Answer

No problem. Contact us first — we'll inspect your vehicle for free, document the damage, and walk you through the claims process. Many customers find it easier to have us guide them through filing rather than doing it alone.

Question 6

What if my insurance company wants me to go to a specific shop?

Accepted Answer

You have the right to choose your own repair shop. Insurance companies may have preferred vendors, but they cannot require you to use them. We'll work directly with your adjuster regardless of which carrier you have.

Question 7

Do I need to get multiple estimates?

Accepted Answer

No. Your insurance company will send an adjuster to inspect the damage and write their own estimate. Our estimate helps you understand the scope of damage, but you don't need to shop around — the insurance company pays based on their own assessment.

Question 8

What is paintless dent repair (PDR)?

Accepted Answer

Paintless dent repair is a technique that removes dents from your vehicle's body panels without repainting. Specialized tools are used to carefully push dents out from behind the panel, restoring the original factory finish. It's faster, less expensive, and preserves your vehicle's original paint — which protects its resale value.

Question 9

How is PDR different from traditional body shop repair?

Accepted Answer

Traditional body shops fill dents with body filler, sand them down, and repaint the panel. This process takes longer, costs more, and permanently alters your vehicle's original finish. PDR preserves the factory paint, maintains your vehicle's value, and is typically completed in 1-3 days instead of weeks.

Question 10

Can PDR fix all types of hail damage?

Accepted Answer

PDR is effective for the vast majority of hail damage — dents where the paint surface is intact. In rare cases where hail has cracked the paint or caused extremely deep creases, traditional repair methods may be needed for those specific panels. We'll identify any exceptions during your free inspection.

Question 11

Will my car look the same after PDR?

Accepted Answer

Better. Our goal isn't just to restore your vehicle to its pre-storm condition — it's to make it look better. PDR preserves your factory paint finish, which means no color-matching issues, no overspray, and no signs that repairs were ever made.

Question 12

How long does hail damage repair take?

Accepted Answer

Most hail damage repairs are completed in 2-5 days, depending on the severity and number of dents. We'll give you an accurate timeline during your free inspection. Unlike body shops that may keep your car for weeks or months even, we work efficiently to get you back on the road quickly.

Question 13

How do I get started?

Accepted Answer

Contact us for a free inspection. You can call, fill out the form on this page, or message us — whichever you prefer. We'll schedule a time to inspect your vehicle and walk you through your options.

Question 14

Do you come to me, or do I bring my car to you?

Accepted Answer

We can come to you for your free inspection. And if you need to arrange for a pick up, we can do that as well. Our goal is to make this as much of a pain-free experience as possible.

Question 15

What happens during the free inspection?

Accepted Answer

We examine your vehicle, provide a general assessment of what's repairable and what to expect based on your vehicle's condition. We'll also explain the repair process, timeline, and help you understand your insurance coverage. There's no obligation — the inspection is completely free.

Question 16

Do you offer any kind of warranty?

Accepted Answer

Yes. All of our PDR work comes with a full warranty. If a repaired dent ever reappears — which is extremely rare with proper PDR — we'll fix it at no charge.

Question 17

How do I know if my car has hail damage?

Accepted Answer

Look for small dents or dimples on your hood, roof, and trunk — these are the horizontal surfaces that take the most impact. Check under different lighting angles, as some dents are only visible in certain light. If you're not sure, we offer a free inspection and can identify damage you might miss.

Question 18

Does hail damage affect my car's value?

Accepted Answer

Yes — unrepaired hail damage can reduce your vehicle's resale value by 10-30% depending on severity. A vehicle with documented hail damage will show up on its history report. Getting it repaired properly with PDR actually protects your value because the original paint is preserved.

Question 19

Should I wait to see if more storms are coming before getting repairs?

Accepted Answer

We recommend getting repairs done promptly. Unrepaired dents can lead to paint cracking over time, especially in extreme temperatures. If another storm does hit, additional damage will be documented separately by your insurance company as a new claim.

Question 20

Can you repair damage on any vehicle?

Accepted Answer

PDR works on virtually all makes and models — cars, trucks, SUVs, and vans. The technique is effective on steel and aluminum body panels. During your free inspection, we'll confirm that PDR is the right approach for your specific vehicle and damage.

Question 21

How soon after a hailstorm should I contact you?

Accepted Answer

As soon as possible. After a major hailstorm, demand for repairs surges quickly. Contacting us early helps you get on the schedule faster and ensures your insurance claim is filed promptly.

Question 22

What if it rains or there's bad weather during my repair?

Accepted Answer

We work in covered environments to protect your vehicle during the repair process. Weather won't delay or affect the quality of your repair.

Question 23

Do I need to be present during the repair?

Accepted Answer

Not at all. Once we've completed the inspection and your insurance claim is approved, we can arrange drop-off and pick-up at a time that works for you. We'll keep you updated throughout the process.

Frequently Asked Questions

Insurance & Cost

Paintless Dent Repair

The Repair Process

General Questions

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